Question for UK vault members.
- quixoticwax
- Little Bird
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Re: Question for UK vault members.
I cancelled my membership last week so can't take advantage of the offer anyway. Ah well...
- alanl
- Little Cream Soda
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Re: Question for UK vault members.
I have had only really good customer service with tmr, had to return vault 20 as well as part of 19, no problems at all, Cam was very helpfull.
and nice to see TMR give 35% for us overseas!!! was worried about extra duty costs, BUT problem is solved!!!
patience is a virtue,
Thanks to TMR as always!!! now so looking forward to 21!!!!!!
and nice to see TMR give 35% for us overseas!!! was worried about extra duty costs, BUT problem is solved!!!
patience is a virtue,
Thanks to TMR as always!!! now so looking forward to 21!!!!!!
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- Alabama Woody
- Tiny Elephant
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Re: Question for UK vault members.
Always great that people post just to "tweak" with people .....just for fun ....cwja wrote:Kaber wrote:35% discount - nice
Hopefully that eases the pain for the overseas folks. Either way, I'm out of this conversation. Went from providing an alternate POV, to tweaking people for some fun, to way too personal for my tastes.
Insert icon of the "iconic" Bird ..... Middle finger species.
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And what you thought was true
It's not really me
Speaking to you
Brendan Benson
"Rock and Roll mother fuckers do you speak it?"
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- Little Bird
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Re: Question for UK vault members.
Still a member and was affected by this.
No email sent my way.. do I need to complain to get it?
No email sent my way.. do I need to complain to get it?
- Bikedo
- Little Ghost
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Re: Question for UK vault members.
1 Check spam folderTojot7 wrote:Still a member and was affected by this.
No email sent my way.. do I need to complain to get it?
2 Contact TMR and ask, don't complain, asking things nicely is always the way to go.
I'd like to sleep 100 days, my feeling has gone, flesh cold and numb.
- quixoticwax
- Little Bird
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Re: Question for UK vault members.
I didn't complain and got the email so they are sending them to all overseas customers. It may well be in your spam folder as Bikedo suggests.
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- Little Bird
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Re: Question for UK vault members.
Cheers guys, found my email
Class move on TMRs part. "have now updated our system so that all Vault packages will be declared at the lowest legal cost" means I'm happy to continue my subscription
Very happy
Class move on TMRs part. "have now updated our system so that all Vault packages will be declared at the lowest legal cost" means I'm happy to continue my subscription
Very happy
- Acidman68
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Re: Question for UK vault members.
Got my 35% discount just two days after making a TMR purchase
code only valid for 3 months what's up with that
i am not likely going to buy anything else for a while now
code only valid for 3 months what's up with that
i am not likely going to buy anything else for a while now
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i got a letter this morning what do you recon it read
- Mick III
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Re: Question for UK vault members.
When you need to pay taxes, how it works ? Postman comes with package and you pay to him or it's different ?
- Bikedo
- Little Ghost
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Re: Question for UK vault members.
With me it was c.o.d.Mick III wrote:When you need to pay taxes, how it works ? Postman comes with package and you pay to him or it's different ?
I'd like to sleep 100 days, my feeling has gone, flesh cold and numb.
- Mick III
- Little Acorn
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Re: Question for UK vault members.
Sorry, I don't know what means c.o.d
- runofthemill
- Little Ghost
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Re: Question for UK vault members.
cash on delivery or collect on deliveryMick III wrote:Sorry, I don't know what means c.o.d
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- Little Bird
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Re: Question for UK vault members.
I got a note through the door from ParcelForce. Paid online got my parcel the next day.
Expecting to pay loads of tax when I have a spending spree with 35% discount
Expecting to pay loads of tax when I have a spending spree with 35% discount
- circecoen
- Little Bird
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Re: Question for UK vault members.
It will sound otherwise, but this is a real, genuine question. I have read in several different places that it is "inadequate" to complain when TMR does something wrong. I find it odd that customers shouldn't complain when they have problems with their orders. Is there a reason why we should not complain?Bikedo wrote:1 Check spam folderTojot7 wrote:Still a member and was affected by this.
No email sent my way.. do I need to complain to get it?
2 Contact TMR and ask, don't complain, asking things nicely is always the way to go.
I actually complained this morning. I sent a message stating what had gone wrong because it just seemed the right thing to do. I even said I was really mad because I am. I've paid more than a hundred dollars for an incomplete package that I received a month after the record was launched. I think it's only fair TMR see where they've gone wrong. I'm sure they are interested in improving their service, so I see nothing wrong with being vocal. This tiptoeing seems weird, especially because I feel it's unbefitting to the people who own the place and the ones who run it.
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- Stl_ben
- Tiny Elephant
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Re: Question for UK vault members.
If they do something wrong than by all means complain.
They did not however say this would be out by "street date", but it was shipped out within the time frame that is posted on the site fore vault packages.
If yours was missing something I am sure they will be more than happy to get it to you right away though.
They did not however say this would be out by "street date", but it was shipped out within the time frame that is posted on the site fore vault packages.
If yours was missing something I am sure they will be more than happy to get it to you right away though.