Vault issues (technical)

User avatar
Mick III
Little Acorn
Posts: 840
Joined: Thu Apr 04, 2013 3:58 pm
Location: 48°23′59″N / 4°28′59″W

Re: Vault issues (technical)

Post by Mick III »

3 months ago I had a problem with my subscription. I paid for VP 22, but I don't know why, paypal cancelled my automatic subscription. I contacted TMR, they fixed the problem. But I don't know if they talked with paypal or if they just fixed at TMR. Today I am supposed to be charged, but nothing yet. Someone know when we are charged in the day ?

EDI : all it's ok, they took my money a few minutes ago. VP 23, I am waiting for you ! :mrgreen:
User avatar
Kali Durga
Tiny Elephant
Posts: 7369
Joined: Wed Jun 09, 2010 2:42 am

Re: Vault issues (technical)

Post by Kali Durga »

Anyone else having trouble logging into the Vault this morning?
"And the message is clear: if we want Jack White as our hero, he will entertain, but not pander. We have to accept all his flaws, whims, caprices and manias as a critical, sometimes uncomfortable, part of the contract."
dunedin
Little Ghost
Posts: 1097
Joined: Wed Sep 07, 2011 1:51 pm

Re: Vault issues (technical)

Post by dunedin »

Kali Durga wrote:Anyone else having trouble logging into the Vault this morning?
Yes, got "Authentication Failed" message.
edwardcarlton
Little Bird
Posts: 86
Joined: Wed Feb 11, 2015 9:06 pm

Re: Vault issues (technical)

Post by edwardcarlton »

Yeah, same thing here. Both the regular store and vault store are down too.
User avatar
runofthemill
Little Ghost
Posts: 3222
Joined: Thu Jul 09, 2009 6:52 pm

Re: Vault issues (technical)

Post by runofthemill »

working now
User avatar
Kali Durga
Tiny Elephant
Posts: 7369
Joined: Wed Jun 09, 2010 2:42 am

Re: Vault issues (technical)

Post by Kali Durga »

So who else has been having issues logging in for the last few days?
"And the message is clear: if we want Jack White as our hero, he will entertain, but not pander. We have to accept all his flaws, whims, caprices and manias as a critical, sometimes uncomfortable, part of the contract."
koala
Little Acorn
Posts: 379
Joined: Mon Jan 05, 2015 6:37 pm

Re: Vault issues (technical)

Post by koala »

Kali Durga wrote:So who else has been having issues logging in for the last few days?
Me too.
Shingo
Little Bird
Posts: 3
Joined: Wed Dec 12, 2012 9:12 am

Re: Vault issues (technical)

Post by Shingo »

Kali Durga wrote:So who else has been having issues logging in for the last few days?
same here.
User avatar
Aquamarine
Little Ghost
Posts: 1273
Joined: Thu Oct 07, 2010 4:42 am
Location: Louisiana

Re: Vault issues (technical)

Post by Aquamarine »

Several of us--I'm surprised I haven't heard more people saying this. I've emailed several times without response. A lot of people don't seem to be having problems. :?
tanzaib
Little Ghost
Posts: 1301
Joined: Tue Jan 26, 2010 9:06 pm
Location: london england

Re: Vault issues (technical)

Post by tanzaib »

I have had the same problems too and after what happened on Monday not been able to add vault novelty items to buy im giving up on TMR seems like they are not bothered with there online members any more so sod them...
<tanzaib> any news on vault 26
<Jack White> @tanzaib cass corridor looming large in all of our lives around here
User avatar
Kaber
Little People
Posts: 3476
Joined: Tue May 05, 2009 2:39 pm

Re: Vault issues (technical)

Post by Kaber »

Wasn't able to buy anything from the Vault novelties store recently - never experienced this issue before.
Vault Novelties is one of the reasons I keep renewing so this is a downer.
User avatar
Bikedo
Little Ghost
Posts: 2770
Joined: Mon Sep 28, 2009 10:44 pm

Re: Vault issues (technical)

Post by Bikedo »

Kaber wrote:Wasn't able to buy anything from the Vault novelties store recently - never experienced this issue before.
Vault Novelties is one of the reasons I keep renewing so this is a downer.
Same here
I'd like to sleep 100 days, my feeling has gone, flesh cold and numb.
User avatar
Kali Durga
Tiny Elephant
Posts: 7369
Joined: Wed Jun 09, 2010 2:42 am

Re: Vault issues (technical)

Post by Kali Durga »

The way folks were describing things going up in the Novelties store this past Monday, makes me wonder if something broke in their website platform. They use the same platform my company does and it's notoriously wonky. Hopefully they'll get it fixed soon.
"And the message is clear: if we want Jack White as our hero, he will entertain, but not pander. We have to accept all his flaws, whims, caprices and manias as a critical, sometimes uncomfortable, part of the contract."
User avatar
rsimms3
Tiny Elephant
Posts: 8802
Joined: Thu Jun 24, 2010 3:32 pm

Re: Vault issues (technical)

Post by rsimms3 »

I don't think it's their platform, I think they are just inattentive/over attentive. The last monthly sale item was up for 2 months, they put up new items and immediately remove them as soon as they are sold out (ala Refresh-a-thon) and didn't remove the old items from the store until the next day. Part of it might have been their system, but it's more like they do what they can or want whenever it suits them. Record of the week? More like record of whenever we remember that "record of the week" is still a thing.
"The chairs are too nice, the chandeliers are too beautiful, and the popcorn is too buttery." - Jack White
"What if my problem wasn't that I don't understand people but that I don't like them?" - Louis Bloom
User avatar
tigerj67
Little Cream Soda
Posts: 283
Joined: Mon Feb 20, 2012 9:41 pm

Re: Vault issues (technical)

Post by tigerj67 »

I can't get logged in with Chrome but have not issues when I am using IE. Usually it is not like this but this is the only way I can get logged in
Post Reply