Vault Platinum Member Store
Posted: Fri Jan 25, 2013 3:31 pm
Although a bit premature maybe, I believe this deserves it's own topic.
If there's already a topic about this [couldn't find it] then delete it please.
This could be really interesting, exciting and frustrating as usual.
Posted by BenSwank on 12.13.2012 at 02:26 PM:
HI all... I'll try and address some of these concerns if I can since it seems like people are getting pretty frustrated here. First and foremost, us selling these items is something that has been requested of us time and time again over the past 3 years. So the idea for this comes from the fans and we're trying to give folks what they want here. These are limited items, some we have more then others so the difference in prices reflects that. If we posted everything at once or gave notice when they gave up, we feel it would have been more difficult for people to get them. So the idea of doing it as pop up sales is so it is more random and more people can participate. We have it set in the system that it is 1 per order. Fans are not able to buy more then 1 item per order. I'm sorry if the shopping cart issue is frustrating to everybody, but we simply do not have the functionality to reserve the item for you in your cart until it's paid for. Please always keep in mind that just because it is in your cart it is not yours until you get through the check out process. Now, saying all of that I would again like to state that there will be a Vault member only store in the future where limited items will be sold only to Platinum members. It's a work in progress and it's happening in the coming months. If there are more questions not addressed here, please leave comments and I will try and help. Thank you and we appreciate the support!
If there's already a topic about this [couldn't find it] then delete it please.
This could be really interesting, exciting and frustrating as usual.
Posted by BenSwank on 12.13.2012 at 02:26 PM:
HI all... I'll try and address some of these concerns if I can since it seems like people are getting pretty frustrated here. First and foremost, us selling these items is something that has been requested of us time and time again over the past 3 years. So the idea for this comes from the fans and we're trying to give folks what they want here. These are limited items, some we have more then others so the difference in prices reflects that. If we posted everything at once or gave notice when they gave up, we feel it would have been more difficult for people to get them. So the idea of doing it as pop up sales is so it is more random and more people can participate. We have it set in the system that it is 1 per order. Fans are not able to buy more then 1 item per order. I'm sorry if the shopping cart issue is frustrating to everybody, but we simply do not have the functionality to reserve the item for you in your cart until it's paid for. Please always keep in mind that just because it is in your cart it is not yours until you get through the check out process. Now, saying all of that I would again like to state that there will be a Vault member only store in the future where limited items will be sold only to Platinum members. It's a work in progress and it's happening in the coming months. If there are more questions not addressed here, please leave comments and I will try and help. Thank you and we appreciate the support!