Response from TMR:arewhyehen wrote:I just got an invoice from FedEx today for customs charges. Mine were $22.63. I am not sure why mine are more than the other Canadians, but I am definitely cancelling my subscription if this is the case. I can't do $120 for every vault after exchange rates, shipping charges and customs fees.
I just emailed Third Man...what have others heard?
"Thank you for your message, I apologize that you incurred customs charges to receive your package. We're aware of this issue that's come up with this particular shipment, and are actively seeking solutions with FedEx to, hopefully, avoid customs brokerage fees in the future.
Thank you again for reaching out, please feel free to contact us anytime with questions, comments or concerns.
Thank you,
TMR "