Reignwolf

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Stl_ben
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Re: Reignwolf

Post by Stl_ben » Wed Feb 12, 2014 2:37 pm

Anybody else just got a request for additional shipping costs before they would ship the record?
LAME
<Quizze> @STL_Ben youre a soulless consumer
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cigarman44
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Re: Reignwolf

Post by cigarman44 » Wed Feb 12, 2014 3:02 pm

Stl_ben wrote:Anybody else just got a request for additional shipping costs before they would ship the record?
LAME
I got 2 last night for 2 records they said they would ship together. Was charged 10 for one and 12 for the other at the time of purchase.

bkramer10
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Re: Reignwolf

Post by bkramer10 » Wed Feb 12, 2014 3:16 pm

Yeah pretty lame. I thought shipping was already added when i bought it

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Stl_ben
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Re: Reignwolf

Post by Stl_ben » Wed Feb 12, 2014 3:27 pm

bkramer10 wrote:Yeah pretty lame. I thought shipping was already added when i bought it
It was, and it was not necessarily cheap.
<Quizze> @STL_Ben youre a soulless consumer
http://www.dailyvinyl.net

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shteev
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Re: Reignwolf

Post by shteev » Wed Feb 12, 2014 3:28 pm

And I assume if one was to speak of how long it has been they would be more than happy to just cancel rather than do the good customer service thing and just send it on. It has been at least a month since I paid what has now become my first installment.
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pj101ca
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Re: Reignwolf

Post by pj101ca » Wed Feb 12, 2014 3:37 pm

I've emailed them a few times asking what's up with these and can't get them to respond to me at all.

It's getting close to the 45 day window which I don't usually bother with, but with these idiots I'm gonna file a paypal claim if I don't hear back real soon.

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cigarman44
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Re: Reignwolf

Post by cigarman44 » Wed Feb 12, 2014 3:38 pm

shteev wrote:And I assume if one was to speak of how long it has been they would be more than happy to just cancel rather than do the good customer service thing and just send it on. It has been at least a month since I paid what has now become my first installment.
It was Jan 6th I believe. I paid the 5 and sent them an email about the second that I'm not paying.

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shaneoftheroad
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Re: Reignwolf

Post by shaneoftheroad » Wed Feb 12, 2014 4:03 pm

I got charged too.

bkramer10
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Re: Reignwolf

Post by bkramer10 » Wed Feb 12, 2014 4:07 pm

pj101ca wrote:I've emailed them a few times asking what's up with these and can't get them to respond to me at all.

It's getting close to the 45 day window which I don't usually bother with, but with these idiots I'm gonna file a paypal claim if I don't hear back real soon.
I emailed them a couple weeks ago asking nicely if my order shipped or somehow fell through the cracks. They responded telling me i need to look at their facebook updates. I'm sorry, didn't know I was supposed to get my shipping notification from there. Just bad customer service

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Johny Boy
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Re: Reignwolf

Post by Johny Boy » Wed Feb 12, 2014 4:24 pm

Stl_ben wrote:Anybody else just got a request for additional shipping costs before they would ship the record?
LAME
Same here - they also told me that I was supposed to wait for 6 to 8 weeks to get my order...

I replied telling them I was pretty pissed about the whole thing since the mistake was on 'em, asked for a compensation through goodies... still waiting for a reply.

Was confronted to a similar situation once but the label guy was kind enough to slip 2 7" (U got the look by JTB + a DZ Deathrays single!!) with my order...

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avrate
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Re: Reignwolf

Post by avrate » Wed Feb 12, 2014 5:33 pm

I fear the 7"s will take some time to arrive. The poster I ordered mid-december arrived today.
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achouza
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Re: Reignwolf

Post by achouza » Wed Feb 12, 2014 5:57 pm

I already got my 7, it took a while but oh well. Im sure your didnt fall through the cracks, these guys are selling their first 7' and it was a big press (1000) so they are bound to be slow.
<<<< Ahuevooo! >>>>

mordecaibrown
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Re: Reignwolf

Post by mordecaibrown » Wed Feb 12, 2014 6:18 pm

Word on the street is that he will be playing Nashville in March.
Thinking is the best way to travel. - The Moody Blues

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Hamptonio
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Re: Reignwolf

Post by Hamptonio » Wed Feb 12, 2014 9:41 pm

compensation through goodies?
i'd probably make a horrible customer service rep, because if you asked me for extra goodies, i'd sell your information to every middle eastern spam company on the interwebz.
<JackWhite> Hamptonio: yes, and tell the lovely wife that i really love the pot pie recipe. i can't get enough LOL! anyway, let me know when you get that package of test pressings i sent you.

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Johny Boy
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Re: Reignwolf

Post by Johny Boy » Wed Feb 12, 2014 10:18 pm

Hamptonio wrote:compensation through goodies?
i'd probably make a horrible customer service rep, because if you asked me for extra goodies, i'd sell your information to every middle eastern spam company on the interwebz.
Hope they didn't have the same idea ! :D

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